Mist Park delivers within India using Shiprocket and its courier partners. Orders are normally dispatched within the timeframe shown at checkout, while delivery estimates depend on destination, courier operations, weather, public holidays, and other events outside our control.
Tracking details are shared when available. Customers must provide an accurate name, mobile number, address, state, and pincode. Address errors, failed delivery attempts, and re-delivery charges may cause delays or additional costs. Cash-on-delivery and prepaid orders follow the payment method selected at checkout.
Mist Park does not offer returns. If a package arrives damaged or you receive an incorrect item, contact support promptly with your order number and clear photographs so the issue can be reviewed. Reporting an issue does not promise an automatic return or refund.